Business Development Manager

The purpose of your position:

As an Early Years Engagement Consultant you will ultimately be accountable for maximising Assessor caseload through effective promotion of their funded and non-funded training products. You will mix incoming leads and outbound calls to gather training requirements, where you will then assess and advise on the best qualification for childcare staff. 

Position expectations:

Sales Delivery  

• Achieving your targeted number of outbound calls each day.  
• Achieving your targeted number of sign-ups each month. 
• Calling inbound leads when they are received.  
• Converting leads into prospective learners.
• Obtaining immediate buy-in from the customer and evoking excitement in the product by discussing the training solutions features and benefits.
• Communicating Unique Selling Points. 
• Effectively overcoming any initial queries or concerns to ensure appointment attendance. 
• Creating opportunities with existing customers through follow up calls and skilfully introducing other products/solutions. 
• Researching the market to identify new sales opportunities. 

Customer Delivery  

• Building strong client relationships that engender trust and sustainability. 
• Obtaining intricate knowledge of each client’s setting to ensure you are able to offer the best and most relevant solution. 
• Adapting your sales approach to ensure it appeals to a wide customer demographic. 
• Listening to and overcoming customer objections, feeding back to your manager. 
• Delivering against the promises made to the customers and learners. 
• Providing detailed information on courses or products/services. 
• Providing first-line guidance and advice and ensuring learners qualify before introduction to a Training Advisor. 

Administration  

• Accurately adding and maintaining all customer details and sales opportunities on the CRM.
• Coordinating appointments for Training Advisors, ensuring appropriate time-slot allocation.
• Providing reports to your Manager on activity levels. 
• Diarising follow-up calls and providing timely follow-up emails. 
• Emailing promotional literature to clients where there are no immediate training needs. 
• Managing your inbox effectively, ensuring client enquiries and responded to same day. 

Why you are selected:

• Target driven with previous experience in solutions selling. 
• Excellent written and verbal communication skills.
• A confident and articulate presenter.
• Self-motivated individual with the ability to energise others.
• Ability to work under tight deadlines and to prioritise under pressure.
• Strong organisation, accuracy and attention to detail. 
• Embodies the 4C’s:
  • Demonstrates Commitment to goals and personal growth. 
  • Not afraid to Challenge something that doesn’t work and confident to share new ideas.  Works Collaboratively with others.
  • Connected to and passionate about your profession and company’s vision. 

Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds.