Apprenticeship Performance Manager

Remote Role with Travelling around Kent + Sussex Area 

ROLE PURPOSE

To carry out the leadership and operational management to ensure a highly effective experience for Early Years and Teaching Assistant Apprenticeship programmes, to ensure learners follow individualised pathways and maximise their potential and progress towards timely success.

KEY RESPONSIBILITIES

Performance management of team, ensuring contractual targets and objectives are met in terms of timely success rates, non-starters, referrals and progressions.

Direct responsibility for the recruitment, management and support of a team of Apprenticeship Tutors (cross sector).

To lead a team of Apprenticeship Tutors, setting monthly KPIs to ensure the timely completion of all elements of the Apprenticeship programme including functional skills and additional learning support.

Responsible for the continual staff training to ensure consistency of processes and practices to meet funding, regulatory and inspectorate requirements.

To undertake monthly one to ones to appraise and coach ATs and feed into their personal development plans and the Quality Improvement Plan

To support the development of the ATs, both new and existing, ensuring they follow funding guidelines as set by the ESFA and up to date inspectorate requirements.

Address under performance and implement corrective methods. 

Supporting business growth; working alongside the sales department to maximise new business sales and learner recruitment.

Work closely with the other Performance Managers, Sales, Compliance, Finance and Administration Teams to ensure cohesive approach to the learner experience from application to completion.

Support the Team as required to ensure the smooth running of apprenticeships

Conduct regular observations of teaching and learning in the field

Monitor the delivery of functional skills (supporting the Apprenticeship Tutors) for learners to be able to continuously develop their English and maths skills and/or to achieve the level required by the programmes and carry out all monitoring and claiming activities

Be responsible for the programme performance against key performance indicator (KPI)

ROLE REQUIREMENTS

Proven experience of driving quality learning including working to and achieving learner start and completion targets. 

Excellent knowledge and experience of Apprenticeships and funding streams.

Proven experience of working within a similar Operations/Performance Manager role with recent experience of managing a team of Assessors delivering on the New Standards

Hold solid, occupational experience within an educational/training environment in either early years or teaching

BEHAVIOURAL COMPETENCIES

CORE:

Excellent communication and organisational skills.

Have strong IT skills and be able to work with e-portfolios and a variety of software platforms

Confident and professional with the ability to work with people at all levels and to develop strong professional relationships with stakeholders

Have a good understanding of Ofsted requirements.

Benefits:

28 days holiday and get an extra day for each year you stay with us, up to max 33 days PLUS bank holidays.

We pay for a Healthcare Plan once you’ve passed probation, which includes access to a private GP.

From day 1, free life insurance covering up to x4 your salary.

You will both add money into your pension pot after 3 months.

Get 25% off online learning resources for year 1 to GCSE with EdPlace.

Choose what flexible benefits you want after you’ve passed probation – this could be buying extra holiday, dental, topping up your healthcare plan, bikes, gym membership, electric cars and give as you earn. 

Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications, we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds.