The Challenge
As OTMA continued to grow, Richard and his team needed to strengthen their workforce with experienced professionals who could make an immediate impact. Recruiting high-calibre talent within the apprenticeship and training sector can be challenging, particularly for senior and specialist roles.
The organisation required individuals who could support operational growth, enhance programme delivery, and contribute to business development objectives.
Why National Skills Agency?
Richard was introduced to National Skills Agency through an existing professional relationship and was confident in their understanding of the skills and training sector.
“Everyone NSA has placed for us has been excellent. The quality and calibre of candidates is always really good.”
A key factor in the partnership has been National Skills Agency’s ability to understand the organisation’s specific challenges and recruit candidates who not only meet the brief but align with the company’s culture and ambitions.
“I like dealing with people I can be honest and transparent with. They’re professional, get things done quickly, and recognise the challenges we have as a business.”
Delivering High-Calibre Talent
Since partnering with National Skills Agency, the organisation has successfully recruited several key hires, including senior leadership tutors and sales professionals.
One standout appointment was a specialist brought in to develop the organisation’s HR programme while also delivering as a Senior Leader Tutor.
“The work was great. The people we’ve employed really are high-calibre. The trick to success is surrounding yourself with high-calibre people.”
National Skills Agency’s sector expertise and extensive network enabled them to identify candidates with the right blend of industry knowledge, technical capability, and cultural fit.
Measurable Business Impact
The quality of the hires has supported both operational performance and business growth.
The organisation has maintained and improved key learner achievement metrics, including:
- Forecasting a 92% pass rate
- Achieving just under a 69% qualification achievement rate
- Maintaining and increasing learner success figures across programmes
On the commercial side, newly recruited sales professionals have begun generating business opportunities within their first three months of joining.
“The sales people are starting to bring business in within three months.”
A Recruitment Partner That Understands the Sector
For Richard, National Skills Agency’s success stems from more than simply sourcing candidates. Their deep understanding of the training provider market and commitment to building long-term relationships sets them apart.
“They understand the marketplace well and treat people how you want to be treated.”
The Result
By partnering with National Skills Agency, OTMA has strengthened its team with high-performing professionals, enhanced programme delivery, supported learner outcomes, and accelerated business development activity.
Would Richard Recommend National Skills Agency?
Absolutely.
“They find you the right people. They take the brief and have an extensive network of people they can talk to.”