The Apprenticeship Skills Coach (sometimes called Trainer, Learning Mentor, or Development Coach) plays a critical role in guiding learners through their journey. They support, assess, and coach apprentices to ensure they stay on track to achieve their qualifications and reach their potential.

Here’s how to write a compelling job specification for this key role, based on insights from the National Skills Agency, the UK’s leading apprenticeship recruitment specialist.

What Makes a Good Skills Coach Job Spec?

The best job specs:

• Clearly state delivery method (remote, hybrid, face-to-face)

• Highlight the caseload size and sector specialism

• Define expectations around EPA preparation, coaching, and assessment

• Focus on both support and compliance

Job Title Examples

• Apprenticeship Skills Coach – Business & Management

• Development Coach | Work-Based Learning | Remote

• Learning & Development Coach – Digital Apprenticeships

Example Job Overview

We are looking for a dedicated Apprenticeship Skills Coach to support and guide learners through their apprenticeship programmes, ensuring timely progression and successful completion. You’ll be delivering tailored coaching sessions, tracking performance, and preparing learners for end-point assessment.

Key Responsibilities

• Deliver one-to-one coaching and progress reviews (remote or in person)

• Track learner progress and maintain accurate records using the e-portfolio

• Support learners with their off-the-job training and EPA preparation

• Identify learner needs and provide appropriate support or referrals

• Ensure timely completions in line with funding rules

• Communicate effectively with employers and internal teams

Skills & Experience Required

• Relevant industry experience in subject area (e.g., business, care, IT)

• Assessor qualification (e.g., TAQA, CAVA, A1)

• Experience supporting apprentices in a work-based environment

• Strong understanding of apprenticeship standards and EPA processes

• Good IT skills and experience using e-portfolio systems

We’re Here to Help

At the National Skills Agency, we have a network of qualified apprenticeship coaches across the UK. Whether you’re hiring for Health & Social Care, Business, Digital, or Construction, we can support you with talent and well-crafted job specs that convert.

Contact us today: info@nationalskillsagency.co.uk
Visit: www.nationalskillsagency.co.uk

When people think of the apprenticeship and training sector, they often picture assessors or trainers delivering qualifications. But a thriving training provider is a complex ecosystem with a wide variety of roles – and plenty of room for growth.

Whether you're just entering the industry or looking to develop your career, understanding the internal career paths can help you plan your next move.

Where It Starts:

Many people begin in administrative or learner support roles. These positions give you a solid grounding in compliance, documentation, and the day-to-day running of programmes. From here, a natural step might be into learner engagement, onboarding, or even programme coordination – roles that involve more direct learner interaction and operational understanding.

If you have a background in sales or customer service, starting in a Business Development role is another strong entry point. Here, you’ll work on employer engagement, apprenticeships sales, and generating leads. Over time, this can lead to roles like BDM Team Leader, Head of Sales, or Strategic Partnerships Manager.

The Delivery Route:

If you’re experienced in a particular sector – such as Health & Social Care, Digital, or Construction – you might start as a Trainer, Coach, or Assessor. With time and great results, you could move into Lead IQA, Curriculum Manager, or Head of Delivery roles.

Some trainers also transition into Quality Assurance or Ofsted readiness roles, particularly if they develop a keen eye for compliance and continuous improvement.

Climbing the Ladder:

Operational roles like Programme Manager, Operations Manager, or Head of Apprenticeships are common next steps for those with leadership skills. These roles demand a broader view of the business and often involve line management, performance tracking, and strategic planning.

From there, many progress into senior leadership – think Operations Director, Quality Director, or Managing Director.

The Best Bit? You Don’t Always Need to Move Company

One of the unique aspects of working within a training provider is the internal mobility. With the right attitude, CPD, and a track record of results, many providers are open to upskilling and promoting from within. It’s a sector that rewards passion, flexibility, and a willingness to learn.

So whether you're just starting out or eyeing up a leadership role, there's plenty of room to grow – often without needing to change employer.

If you want advice about your journey reach out to spencer@nationalskillsagency.co.uk. 020 3953 1984

#trainingprovider

An Apprenticeship Assessor plays a vital role in supporting learners throughout their vocational journey, ensuring they develop the skills, knowledge, and behaviours required to succeed in their chosen industry. A typical day for an Apprenticeship Assessor is dynamic, rewarding, and full of variety, often balancing remote work, learner visits, and administrative tasks.

The day usually begins with reviewing the learner schedule and preparing for upcoming visits. Assessors often work remotely, travelling to learners’ workplaces or conducting virtual assessments. Time management and organisation are key, as Assessors may support multiple learners across different employers and locations.

Morning visits typically involve observing apprentices in their working environment, assessing practical tasks, and providing constructive feedback. For example, in sectors like Business Administration, Construction, or Health and Social Care, Assessors ensure learners are applying theoretical knowledge in real-world settings. During these observations, they’ll take notes, gather evidence, and assess competency against the relevant apprenticeship standards.

After workplace visits, Assessors may hold 1:1 sessions with learners to review progress, discuss learning goals, and set action plans. These sessions can be face-to-face or delivered via video calls, depending on the learner’s schedule and employer preferences. Supporting learners’ development and wellbeing is a key part of the role, so Assessors often act as mentors, motivators, and problem-solvers.

In the afternoon, the focus typically shifts to administrative work. This includes updating e-portfolios, marking written assignments, and documenting evidence of progress in line with awarding body and ESFA (Education and Skills Funding Agency) requirements. Assessors also liaise with internal quality assurers (IQAs) and curriculum teams to ensure high standards of delivery and compliance.

Regular communication with employers is also essential. Apprenticeship Assessors provide feedback on learner performance and discuss how workplace experiences align with the apprenticeship standard. Strong employer relationships contribute to successful outcomes and future learner engagement.

Towards the end of the day, Assessors may take time to reflect, complete planning for upcoming visits, or engage in CPD (Continuing Professional Development) to stay updated with industry and curriculum changes.

Working as an Apprenticeship Assessor offers a fulfilling career for those passionate about education, skills development, and making a real difference in people’s lives. It’s a role that blends education, industry knowledge, and personal support – and for those looking to become or recruit Assessors, the National Skills Agency offers expert recruitment solutions tailored to the apprenticeship and training sector.

UK training providers play a pivotal role in delivering apprenticeships, vocational qualifications, and workforce development programmes. These organisations require a broad and specialist team to operate effectively, ranging from business development through to delivery and compliance. The National Skills Agency (NSA), the UK’s leading recruitment agency for the apprenticeship and training sector, has a proven track record of successfully recruiting across this full spectrum of roles.

Business Development and Employer Engagement roles are essential for driving growth and securing new learner opportunities. NSA regularly places Business Development Managers, Employer Engagement Officers, and Partnership Managers who understand the sector and can build strong relationships with employers, ensuring sustainable growth for training providers.

On the delivery side, NSA sources experienced Trainers, Assessors, and Tutors across a wide variety of standards, including but not limited to Business, Digital, Health, Construction, and Management. With a robust candidate database and industry insight, NSA ensures that these professionals are not only qualified but also passionate about learner progression and outcomes.

Curriculum and Quality roles are crucial in maintaining high standards of teaching and learning. NSA has successfully recruited Curriculum Managers, Quality Managers, and Lead IQAs, all of whom contribute to robust delivery models, internal quality assurance, and readiness for Ofsted inspections.

The Operations and Compliance functions underpin the success of any training provider. NSA regularly supports organisations in finding experienced Operations Managers, Compliance Officers, and MIS/Data Managers who ensure that funding rules are adhered to and that internal systems support accurate reporting and audit readiness.

In addition, NSA also recruits for Senior Leadership positions including Managing Directors, Operations Directors, and Directors of Apprenticeships, helping shape the strategic direction of training providers and drive performance at a senior level.

Administrative and learner support roles such as Learner Engagement Officers, Recruitment Coordinators, and Programme Administrators are also key areas where NSA provides tailored recruitment support, ensuring the end-to-end learner journey is seamless.

With over 20 years’ experience in the sector, a bespoke database of over 20,000 candidates, and a network of 100,000+ specialist LinkedIn connections, the National Skills Agency is uniquely positioned to deliver exceptional recruitment outcomes for training providers of all sizes. Their sector focus, deep understanding of ESFA-funded provision, and commitment to long-term client partnerships make them the go-to recruitment partner for the UK training and skills market.

The world of independent training providers (ITPs) is as diverse as it is rewarding. These organisations play a pivotal role in shaping the future workforce by delivering high-quality training programs, including apprenticeships, to individuals across the UK. For those considering a career in this dynamic and growing sector, the opportunities are vast and impactful.

At the National Skills Agency (NSA), we specialise in connecting passionate professionals with the roles that power this vital industry. Whether you’re a seasoned expert or exploring new opportunities, here’s a closer look at the variety of roles within ITPs and how NSA can support your career aspirations.

Key Roles Within Independent Training Providers

Apprenticeship Manager

Apprenticeship Managers oversee the design, delivery, and performance of apprenticeship programs. They ensure that learners achieve their qualifications while maintaining strong relationships with employers and stakeholders. This role requires strategic thinking, leadership skills, and an in-depth understanding of the apprenticeship landscape.

Trainer/Assessor

Trainers and assessors are the backbone of any ITP. They deliver engaging training sessions, provide one-to-one support, and assess learners’ progress. Their work directly impacts the skill development of the next generation, making this a highly fulfilling role for those passionate about teaching and mentoring.

Compliance and Quality Specialist

Compliance officers ensure that training providers meet all regulatory and quality standards, from Ofsted requirements to ESFA funding rules. Quality specialists, meanwhile, focus on improving the learner experience and ensuring that delivery standards consistently meet or exceed expectations.

Business Development Manager

In a competitive sector, Business Development Managers (BDMs) play a crucial role in driving growth. They build relationships with employers, secure new contracts, and identify opportunities for expansion. BDMs are essential for maintaining a steady pipeline of learners and ensuring financial sustainability.

Operations Manager

Operations Managers ensure the smooth running of the provider’s day-to-day activities. They coordinate teams, manage resources, and oversee key processes to ensure that learners and employers receive the highest level of service.

Curriculum Developer

Curriculum developers create innovative and engaging training materials tailored to industry needs. They work closely with employers and industry experts to ensure that training programs are relevant, up-to-date, and aligned with sector demands.

Learner Engagement Officer

Learner Engagement Officers focus on recruiting and supporting learners. They act as a bridge between the provider and the individual, ensuring learners feel motivated and supported throughout their journey.

Why the Independent Training Provider Sector is Growing

The UK government’s focus on skills development and apprenticeships has created a surge in demand for high-quality training providers. Sectors such as construction, digital technology, health and social care, and green energy are expanding rapidly, creating a wealth of opportunities for ITPs to support learners and employers.

This growth has made the ITP sector one of the most dynamic career landscapes in the UK. Professionals working in this field directly contribute to addressing skills shortages, enhancing employability, and preparing the next generation for sustainable and meaningful careers.

How NSA Supports Professionals in the Training Sector

The National Skills Agency is the UK’s leading recruitment agency dedicated to the apprenticeships and training sector. Our services go beyond matching candidates to roles—we provide comprehensive support to help both individuals and organisations thrive.

Extensive Industry Network: Our bespoke database includes over 20,000 candidates and connections with more than 100,000 LinkedIn professionals.

Specialist Expertise: With years of experience in the training and apprenticeship marketplace, we understand the unique requirements of the sector.

Tailored Recruitment Solutions: From trainers to senior leaders, we identify candidates who align perfectly with the specific needs of ITPs.

Mergers and Acquisitions Support: In addition to recruitment, we provide advisory services for training providers looking to expand through mergers or acquisitions.

Why Work in the Independent Training Sector?

A career within an ITP offers more than just a job—it’s a chance to make a real difference. Whether you’re designing cutting-edge training programs, supporting learners in achieving their goals, or building relationships with employers, every role contributes to shaping the future of the workforce.

Moreover, the sector offers excellent career progression opportunities, a collaborative work environment, and the satisfaction of knowing your work has a tangible, positive impact on people’s lives.

Join a Growing Sector with NSA

The independent training provider sector is a hub of opportunity, innovation, and impact. As the demand for skilled professionals continues to rise, now is the perfect time to explore a career in this rewarding field.

At the National Skills Agency, we’re here to guide you every step of the way. Whether you’re looking for your next role or seeking to recruit top talent, our expertise in the training and apprenticeship sector ensures success for both candidates and employers.

Contact us today to discover how we can help you make your mark in this exciting industry.

#Apprenticeships #IndependentTrainingProviders #RecruitmentExperts #NationalSkillsAgency #WorkforceDevelopment

At the National Skills Agency, we understand the unique challenges of recruiting in the Apprenticeship and Training space. Here’s why working with a sector specialist like us is your best decision:

1. Save Valuable Time
Recruiting the right talent is time-consuming. With our deep industry knowledge and extensive candidate network, we streamline the process, delivering pre-screened, highly qualified candidates who match your needs. No more sifting through irrelevant applications!

2. Reduce Costs
Bad hires and prolonged vacancies can be expensive. Our expertise ensures you secure the right talent the first time, minimising recruitment costs and maximising your ROI.

3. Avoid Wasted Energy
Understanding the intricacies of the Apprenticeship & Training sector is crucial. We take the guesswork out of recruitment, allowing you to focus on driving your business forward.

Let us do the heavy lifting so you can focus on what matters most—delivering learner centric training and growing your organisation.

 Contact us today to see how we can help! 020 3 953 1984 spencer@nationalskillsagency.co.uk

Key Internal Roles Within a UK Training Provider

Training providers play a crucial role in equipping individuals with the skills needed to thrive in today’s competitive job market. These organisations rely on a range of internal roles to ensure that their programs are effective, compliant, and tailored to the needs of learners and employers. Here's a look at some of the essential roles within a UK training provider:

1. Operations Manager

The Operations Manager oversees the daily functions of the training provider, ensuring that all programs run smoothly and efficiently. They are responsible for managing staff, coordinating training schedules, and maintaining high standards of service delivery.

2. Quality Manager

Quality Managers are crucial in maintaining compliance with industry standards and regulatory requirements. They oversee the quality of training delivery, implement continuous improvement strategies, and ensure that learner outcomes meet or exceed expectations.

3. Tutor/Trainer/Assessor

Tutors, trainers, and assessors are the backbone of any training provider. They deliver training, assess learner progress, and provide feedback to help students achieve their qualifications. They play a direct role in shaping the learner experience and outcomes.

4. Business Development Manager

Business Development Managers are responsible for identifying new opportunities and partnerships. They work to expand the provider's reach, build relationships with employers, and secure funding or contracts to support the growth of training programs.

5. Learning Support Coordinator

Learning Support Coordinators provide additional assistance to learners who need extra help. They work closely with tutors to offer personalised support, ensuring that all learners have the opportunity to succeed.

6. Compliance Officer

Compliance Officers ensure that the training provider meets all regulatory and funding requirements. They keep up to date with changes in legislation and help implement necessary adjustments to maintain compliance.

At the National Skills Agency, we specialise in recruiting for these key roles within the skills sector. Whether you’re a training provider looking for top talent or a professional seeking a new opportunity, our expert team is here to support your recruitment needs. Get in touch with us today to find out how we can help you build a successful team.

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Our recruitment services are designed to meet the unique needs of your training or awarding business. The National Skills Agency can help you find exceptional work-based learning assessors, employability trainers, apprenticeship assessors, and more. With an experienced and well connected team, we cover the education, skills, and training sector UK wide.

Urgent Roles

We understand that urgent situations arise where you may need a trainer or assessor on short notice, sometimes even within hours. The National Skills Agency has a pool of experienced candidates ready for their next role in training and assessing, across further education colleges, training providers, and end-point assessment organisations. We are confident we can help you find that perfect candidate!

Just let us know what you need, and we’ll make sure it happens.

www.nationalskillsagency.co.uk   020 3953 1984

Crafting a compelling CV as an assessor, coach, or trainer requires highlighting your skills, experience, and achievements relevant to the role.

Here are ten top tips to help you create a standout CV:

1.Tailor your CV to the job: Review the job description carefully and customise your CV to match the requirements of the specific role you're applying for. Highlight relevant skills, qualifications, and experience that align with the job description.

2.Highlight your qualifications: Showcase any relevant qualifications, certifications, or accreditations you hold, such as NVQ Assessor Awards, coaching certifications, or teaching qualifications like PTLLS.

3.Emphasise your experience: Provide a detailed overview of your professional experience as an assessor, coach, or trainer. Include information about the types of learners you've worked with, industries you're familiar with, and specific assessment or coaching methodologies you've utilised.

4.Quantify your achievements: Where possible, quantify your achievements to demonstrate the impact you've made in previous roles. For example, highlight improvements in learner performance, completion rates, or successful coaching outcomes.

5.Demonstrate soft skills: In addition to technical skills, emphasise soft skills such as communication, interpersonal skills, adaptability, and problem-solving abilities. These are essential for effectively engaging with learners and colleagues.

6.Include relevant keywords: Use industry-specific keywords and terminology throughout your CV to ensure it's picked up by applicant tracking systems (ATS) and resonates with hiring managers. This could include terms related to assessment methods, qualifications, or training techniques.

7.Provide examples of successful projects: Describe any notable projects or initiatives you've led or been involved in, highlighting your role, the challenges you faced, and the outcomes achieved.

8.Showcase your IT skills: As technology plays an increasingly significant role in education and training, highlight your proficiency with relevant software, learning management systems (LMS), and digital assessment tools.

9.Include relevant CPD activities: Continuing Professional Development (CPD) is vital in education and training roles. Outline any relevant workshops, seminars, conferences, or courses you've attended to enhance your skills and knowledge in the field.

10.Ensure clarity and professionalism: Finally, ensure your CV is well-structured, easy to read, and free from errors. Use clear headings, bullet points, and a professional format. Double-check for spelling and grammar mistakes and consider having a trusted colleague or mentor review your CV before sending it out.

We welcome your CV and hopefully we can help you on the next part of your career journey.

The National Skills Agency is the UK’s specialist recruiter for the Apprenticeship, Awarding & Training marketplace.

CV’s to: info@nationalskillsagency.co.uk

When hiring trainers and assessors for seamless, high-quality training delivery, training providers should prioritise the following six aspects:

1.      Qualifications and Expertise: Ensure that candidates possess the necessary qualifications and expertise relevant to the training programs being offered. Look for individuals with a strong educational background, industry certifications, and practical experience in the subject matter.

2.     Teaching and Facilitation Skills: Evaluate candidates' ability to effectively convey information and engage learners. Look for individuals with excellent communication skills, the ability to adapt teaching methods to different learning styles, and experience in facilitating interactive and engaging training sessions. Conducting a microteach at 2^nd interview stage is often very beneficial.

3.      Assessment Skills: Assessors play a crucial role in evaluating learners' competency and providing constructive feedback. Look for candidates with experience in designing and conducting assessments, as well as the ability to provide fair and accurate evaluations that align with regulatory requirements and industry standards.

4.      Commitment to Continuous Improvement: Seek candidates who demonstrate a commitment to ongoing professional development and improvement. Look for individuals who stay updated on industry trends, attend relevant training workshops or conferences, and actively seek feedback to enhance their skills as trainers and assessors.

5.      Adherence to Quality Standards: Ensure that candidates are familiar with and committed to upholding quality standards and regulatory requirements relevant to the training & apprenticeship sector. Look for individuals who prioritise compliance, accuracy, and ethical conduct in their work.

6.      Cultural Fit and Values Alignment: Consider candidates' fit with the organisational culture and values of the training provider. Look for individuals who share your commitment to excellence, integrity, and learner success, and who will contribute positively to the overall training environment. This is often an area that doesn’t get enough visibility but is crucial to ensuring a good hire!

By focusing on these key aspects when hiring trainers and assessors, training providers can build a team of dedicated professionals who are equipped to deliver high-quality training experiences and drive positive outcomes for learners.

To explore things further feel free to reach out to www.nationalskillsagency.co.uk or call 020 3953 1984